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Additional Overnight Boarding Information!

***To expedite your boarding drop-off experience, and to ensure your lucky dog has ample time to play on their first day, please drop off your dog for boarding before 3pm.

To ensure the safety and well-being of our lucky boarding dogs and to prevent damage to rooms, all boarding dogs dropped off after 3pm, will be charged a late fee and will need to take a mandatory walk or ball toss ($15 total) depending on the weather. Thank you for your understanding.***

  • No additional charge for medications.
  • A valid credit card is required to keep on file with us for all boarding stays.
  • If someone other than yourself will be picking up your dog(s), you must let us know who it will be and they will be required to show a valid ID at pick-up.
  • Boarding rates are calculated like a hotel. The day you check in you pay for that night, regardless of what time you check in your pet, daycare is included. On the day they are leaving, Check out time is 11:00am Monday-Friday, 11:00am on Saturday & Sunday, and 9:00am-1:00pm on Holidays. If your pet checks out after U Lucky Dog’s check out time, you will be charged for a full day of daycare. If your pet stays after business hours, then you will be charged for another night.
  • U Lucky Dog Daycare requires a deposit equal to a one night stay of the room you request per dog. Cancellations must be 48 hours in advance or a one night deposit equal to the room you requested for the amount of dogs will not be refunded.
  • During Holiday Season (over Thanksgiving and Christmas only), there will be a holiday deposit policy (50% of stay), holiday minimum stay requirement (3 nights), and deposit will be refunded only if cancelled 30 days in advance.
  • Major holidays including Thanksgiving, Christmas Eve, Christmas and New Year’s Day, our office will be closed and there will be no pick-ups/drop-offs. For other holidays our office will be open from 9am-1pm for boarding pick-ups/drop-offs only, no daycare.

    However on Major Holidays, if you would like to schedule an after-hours pick-up, you will still be able to do that, as long as it is scheduled and paid for in advance.

  • For your dogs upcoming boarding visit, we kindly request you bring their food, any medicine required, their collar and leash ONLY. We are proud to have Kuranda Orthopedic dog beds for all boarding dogs. If extra belongings are brought at check-in, we will kindly ask that you take them with you.

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